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Dealing with Demanding Customers

The Programme

This is an interactive short course that underlines the rules for achieving customer satisfaction when handling the most difficult and demanding people.

Costs

£35 per person (minimum group of six people required).

Dates

Flexible enrolment dates available throughout the year.

Length of Study

Three hours.

Further Information

For further information please telephone 01271 338225, email employers@petroc.ac.uk or fill out our online enquiry form.

Further Information