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Apprenticeship in Customer Service

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The Programme

This Apprenticeship can be applied to hundreds of job roles across many different sectors. As a customer service apprentice, they'll be making sure that customers are dealt with in a positive, reliable and pleasant way, offering advice, answering questions or handling complaints. These are skills that will serve well in virtually any industry - so it's a very good way to move forward and prepare for a future career.

Venue

Tiverton Campus

Martin Rowe
Programme Manager FdSc Computing

The discussions especially gave me the opportunity to recognise the different views of WBL and BL, from a policy maker/practitioner perspective and an international perspective.

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