Send To Friend


Business Administration - Apprenticeship

Level 2
Course Code:
Mid Devon Campus
12-18 months

This apprenticeship is aimed at providing learners with a range of business and administrative skills such as collating and reporting data, organising business travel and accommodation and archiving information. Administration roles are also an excellent starting point to move into management once more experience has been gained.

This sort of work requires a strong sense of responsibility, accuracy and attention to detail.


The apprenticeship programme is made up of the following components:

- NVQ Level 2 Certificate in Business & Administration.
- Level 2 Certificate in Business & Administration.
- Functional Skills in Application of Number (Level 1), Communications (Level 1) and ICT; unless exempt by prior achievement).

The Diploma requires learners to successfully achieve a minimum of 45 credits. These credits will be completed, through the achievement of the six mandatory units (21 credits) and the remaining 24 credits will be taken from the optional group. This qualification has been produced to meet the changing requirements of learners and employers as it offers both competency and knowledge.

The topics covered in the mandatory unit group include:
- Communication in a business environment
- Principles of providing administrative services
- Principles of business document production and information management
- Understand employer organisations
- Manage personal performance and development
- Develop working relationships with colleagues

The optional units include topics such as:
- Managing diary systems
- Producing business documents
- Collating and reporting data
- Maintaining and issuing stationery and supplies
- Administering human resource records
- Buddying a colleague to develop their skills

*This is not a full list and there are plenty of options available.
This qualification is assessed in the workplace through completion of a portfolio of evidence which will be internally assessed and internally quality assured. The apprentice will need to demonstrate what they¿ve learnt using both practical and knowledge assessments, and a mixture of online testing.
Four GCSEs at Grade D (or equivalent) or above ideally to include maths and English. Some employers will ask for GCSEs in English and Maths at level C or above. Enthusiasm for the subject and a willingness to work hard are essential.
Once the apprentice has successfully completed the apprenticeship programme, and able to demonstrate a significant increase in personal responsibilities in the workplace, they will be able to progress on to the Level 3 Advanced Apprenticeship programme.
As this qualification is delivered in the workplace the apprentice will be assigned a personal tutor who will require access to them for assessments and a quiet area that can be used for theory sessions. You will need to complete your course as an E portfolio.
Any requirements for the first session will be discussed with either a member of the enrolment team, or the tutor, at the initial point of contact.
Please send enquiries to or contact our Advice & Guidance centre on 01884 235200.
Q: After the units are chosen, can they be changed during the apprenticeship?
A: The mandatory units are fixed, but the optional units can be changed should the need arrive as long as the reason why has been recorded for audit purposes and the apprentice has enough time to complete the unit.

Q: Is the Diploma available not as an apprenticeship?
A: Yes, the Diploma is available by the means of other funding methods. Please contact us for more information.

Related Courses

Accountancy - Apprenticeship (AB01)

Location North Devon Campus | Level Level 2 | Duration One year

Accountancy Apprenticeship (AT01)

Location Mid Devon Campus | Level Level 2 | Duration One year

Business Administration - Apprenticeship (AB03)

Location North Devon Campus | Level Level 2 | Duration 12-14 months

ILM Level 2 Diploma in Team Leading (QCF) - North Devon (AB104)

Location North Devon Campus | Level Level 2 | Duration One year

Business Administration - Apprenticeship
Watch Course Video