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(NCFE) Combined Diploma in Business Administration - Level 3

Level 3
Course Code:
North Devon Campus
One year

All businesses require Business and Administration skills and processes. Without administrators, information would be hard to find, meetings would be missed and businesses would be less productive. Administration roles are an excellent starting point to move into management once more experience has been gained. This is a combined diploma proving knowledge and competence within that sector.

This sort of work requires a strong sense of responsibility, accuracy and attention to detail. If you are over 19, you may be eligible to study this course for FREE under the Careers Learning Pilot Scheme.


The Diploma requires learners to successfully achieve a minimum of 45 credits. These credits will be completed, through the achievement of the six mandatory units (21 credits) and the remaining 24 credits will be taken from the optional group. This qualification has been produced to meet the changing requirements of learners and employers as it offers both competency and knowledge.

The topics covered in the mandatory unit group include:

- Communication in a business environment
- Principles of providing administrative services
- Principles of business document production and information management
- Understand employer organisations
- Manage personal performance and development
- Develop working relationships with colleagues

These are taught in college environment and have assignments to complete.

There are also optional units which include topics such as:
- Manage diary systems
- Produce business documents
- Collate and report data
- Maintain and issue stationery and supplies
- Administer human resource records
- Buddy a colleague to develop their skills

*This is not a full list and there are plenty of options available. These will need to be assessed within a relevant workplace setting.
This qualification is assessed in the workplace and at college through completion of a portfolio of evidence which will be internally assessed and internally quality assured. The learner will need to demonstrate what they've learnt using both practical and knowledge assessments, and a mixture of online testing.
This course could lead on to Higher Apprenticeships or management qualifications.
Any requirements for the first session will be discussed with either a member of the enrolment team, or the tutor, at the initial point of contact.
Please send enquiries to or contact our Advice & Guidance Centre on 01271 852422.

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