Certificate in the Principles of Business Administration
UK employers have recently reported a shortage in the amount of skilled business and administration staff, despite more than four and a half million people already working in this sector. This figure is expected to rise in coming years as the shortage of skills needs to be filled.
Have you got what it takes to provide the crucial everyday support that organisations need to run their business, meet their targets and be successful? Well, this qualification provides you with a thorough understanding of all the aspects of a business administration role, which could enable you to progress within a business environment.
Units covered in this programme include:
– Principles of providing administrative services
This unit will develop your knowledge of a range of administrative support tasks as well as meeting types, different mail services and how to organise travel and accommodation. This unit also covers the impact of delivering poor customer service.
– Principles of business document production and information management
This unit will provide you with an understanding of how to prepare and distribute business documents and identify how information is managed in business organisations.
– Understand communication in a business environment
Within this unit you will study written and verbal business communication, including identifying appropriate body language and tone of voice when communicating verbally.
– Understand employer organisations
This unit will provide you with an understanding of different organisational structures and the differences between private, public and voluntary sectors. You will also cover the internal and external influences on organisations and why change in the business environment is important.
– Understand how to develop working relationships with colleagues
Within this unit you will look at the principles of effective team working, as well as what is expected of a ‘buddy’.
– Understand how to carry out business administration tasks
This unit will provide you with the knowledge of how to deal with incoming and outgoing mail, reception services, diary systems management, event organisation and systems for financing administration roles. You will get the opportunity to apply this to your current or potential future workplace.
– Understand how to prepare text
Within this unit you will gain an understanding of how to create text from recorded notes as well as knowledge of organisational procedures for storing confidential information.
Each unit is assessed through short answer questions of at least one paragraph. Assessments are completed online via our online assessment platform or you can request paper-based assessments that you will need to post back to us.
You must be over 19 and have been resident in the UK for at least three years.
Aged 19 – 23 must hold a full Level 2 qualification.
There are no specific entry requirements for this course. This is a knowledge-based qualification and therefore a good level of literacy, reading and writing is essential.
You can enrol onto other Level 2 subject specific qualifications or progress onto higher level courses.
Facilities and resources
For learners wishing to study fully online, full details on how to access the platform will be emailed after your induction call.
For those requesting workbooks with online assessments, your books will be posted to you after your induction call. Once you have received these you will be emailed full details to access the platform.
If you want to complete the paper-based assessments you will have the option to request these when you enrol.
Q: How long will it take to complete this course:
A: This is a distance/home study course, so you can study at your own pace and at a time to suit you, within a 16 week period. A subject specialist tutor will be allocated to you and you can email them should you have any questions relating to your course.
Q: How many hours a week will I need to study?
A: It is important that you can work independently and be dedicated to set time aside each week for your studies, we recommend that you allow a minimum of 8-10 hours a week. Remember that your study time counts towards your CPD – Continuing Professional Development.
Q: How much does this course cost?
A: There is no cost for this qualification. However, if you do not complete your course inside the agreed timescale without a valid reason there will be a charge of £125.
Q: How do I apply?
A: To apply for this course click the “Apply Now” button or for further information call our Distance Learning Team on 01271 852354 or email firstname.lastname@example.org
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Why Petroc should be your first choice
Petroc offers high quality education and training across North and Mid Devon. We provide outstanding learning, excellent facilities, strong connections to employers and a supportive environment to help you fulfil your education goals and set you on your path to the career of your dreams.
We offer a supportive and inclusive environment where you can flourish and feel a valued member of the college and wider community.
Our teaching spaces and facilities are some of the best in the region, providing stimulating and true-to-life learning environments.
We’ll provide you with the experiences you need to be ready for employment or the next step on your educational journey.