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Performance Management (CPD)

Performance management training courses are a perfect way to learn the key skills needed to effectively manage performance in the workplace, opening up a variety of employment opportunities. This short, auto-marked programme will build your knowledge of the core skills needed to manage performance and underperformance and to give feedback in the workplace. This official CPD course is perfect for an introduction to a subject or a subject refresher.

Units covered in this programme include:

– The importance of effective performance management: In this section, you will learn about formal and informal performance assessment in the workplace and the line managers role in performance management.

– How to manage the performance of individuals in the team: This section covers ways to ensure fair and objective formal assessment, how to set SMART objectives and performance standards for a team member and how to measure performance.

– Feedback in the workplace: You will discover the importance of feedback to improve performance and how to give feedback effectively.

– Managing underperformance: This section covers the potential areas of underperformance in the workplace and its causes, along with actions to restore performance to acceptable levels.

Apply for this course

Anytime from Aug 2021 : Distance Learning : Part-time
Course Code : SHCX0114/21/AF
Level : Level 1
Duration : 4 Hours

Cost : Total Fee £30

Distance Learning Apply

Course details

Assessments

This course will be automatically assessed online and you will receive an e-certificate upon completion.

Progression

Upon completion of this course, you may wish to study the following courses: Leading and Motivating a Team and Principles of Customer Service.

Facilities and resources

You will need access to the internet.

Apply for this course

Staring Date : 01/08/2021
Course Code : SHCX0114/21/AF Distance Learning Apply

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