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Poppy is on a supported internship with Mid Devon Council.
Poppy McColl-Snowdon is on a placement at Mid Devon Council and is working on the Reception/Customer Centre areas.
Poppy is accompanied at work by a Job Coach (funded by the Access to Work Scheme as a Supported Internship). Poppy deals with the public and undertakes general administration work. Her immediately disarming personality has helped her immensely in a role which can become quite heated.
Poppy has been in the placement since September 2016. Mid Devon Council said of Poppy:
“Poppy has very quickly become a valued member of the team! Her main task is to greet customers, ask them what their visit is regarding, then issue them with a ticket for the correct service desk. She does this with enthusiasm and cheerfulness which is a great welcome for our customers. She also directs them to the seating area and increasingly enters into a short conversation with them.
Poppy has also spent time listening in to calls received by the phone team to get an overview of the services which Mid Devon District Council provides. She has sat with the frontline team who deal with the customers face-to-face and has developed a good understanding of the issues they can deal with.
She always asks very relevant questions and is obviously very keen to improve her knowledge and skills. She is also keen to know the people who work here and what they do within the Council.
Poppy is a real star and we appreciate her help and thoroughly enjoy her company!”
Poppy’s performance is assessed by the Council, who also view this as a chance to further develop their ability to meet the needs of workers like Poppy in a range of roles. Poppy said: “The work can be challenging at times, but the people I work with are very supportive and the placement is great fun.”
Katie is on a Bridging course; one of our supported learning programmes.
North Devon Campus
“I’ve always enjoyed sports and I love the fact that we get to take part in so many activities as part of the Bridging course. So far, we’ve done trampolining, swimming and dodgeball.
Also, as part of the course I’ve had the opportunity to carry out work experience at the Calvert Trust as an assistant instructor. This was great, as it taught me to be more independent and also helped my confidence, as I got to work with lots of different people whilst I was there.
After I complete the Bridging course I plan to move onto an internship programme, which will give me the chance to work in lots of different sectors, again increasing my confidence and allowing me to learn the skills that are needed in the workplace.”
Danny is on a Bridging course; one of our supported learning programmes.
“I like the Bridging course because we do so many different things each week, including motor vehicle and bike maintenance, as well as English and Maths. The course is aimed around teaching life skills to help me in whatever I choose to do next.
As well as the things we do at college, we also take part in offsite activities. For example, I go swimming at the Leisure Centre with my group on Wednesday afternoons.
I’ve always learnt better doing practical activities, I think that’s why I particularly enjoy the motor vehicle module. In fact, after I complete this course I’d really like to apply to a motor vehicle course here at Petroc and then, eventually, get a job working locally.”
Brigit is on a Bridging course; one of our supported learning programmes.
“In the past I’ve found education difficult. I’ve always felt like I didn’t really fit in, and struggled to learn in a classroom environment. However, on the Bridging course we learn in a far more practical way, which really suits me. Also, I feel like all my lecturers really listen to me and understand how I learn, which is great.
Later this year we’re all going to Sweden to take part in an exchange programme with a supported learning school. We’ve been planning it for months and I can’t wait. It will be really interesting to meet other students on similar programmes to us, and also have time to explore Sweden and learn about their different cultures and traditions.
When I complete this course I hope I’ll have the skills needed to apply to a full time course here at Petroc. I’ve always loved cooking, and often get complimented on it, so I think I will probably enrol on a Level 1 catering course. There are lots of opportunities in this industry around here, so I hope that I will be able to find a job locally once I’m qualified.”
Posted 3 weeks ago
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