The arrangements for appeals
Petroc has determined grades in accordance with the JCQ guidance and been subject to external verification by awarding bodies, so we have confidence in the results. However, if a student does not consider they have been issued with the correct grade, they can appeal through the process explained below.
There are two stages to the appeals process:
- Stage 1 - Centre review
- Stage 2 - Appeal to the awarding organisation
Petroc will support its students through the centre review and awarding organisation appeals process.
The information below describes the arrangements in place at Petroc for conducting a centre review and (where applicable) submitting an appeal to the awarding organisation following a centre review.
Stage 1: Centre review
- If you do not consider you have been issued with the correct grade, you can submit a fully completed copy of the interactive JCQ Student Request Form for Centre Reviews and Appeals.
- Send the form to TAG@Petroc.ac.uk. It is very important that the form is dated and signed with an electronic signature. We can only accept appeals from the learner, no one else on their behalf.
- This first stage will check if an administrative or procedural error has occurred.
- The outcome of the centre review may result in your grade remaining the same, being lowered or raised.
- On completion of the review, a member of the Quality Team will complete section B. Centre review outcome of the form and share with you a record of the outcome, in sufficient time prior to the relevant appeal to the awarding organisation deadline.
- If an administrative or procedural error is found, The Quality Team will submit a request to the awarding organisation to correct the error and amend the grade without the need to submit an appeal to the awarding organisation
Stage 2: Appeal to the awarding organisation
- An appeal to the awarding organisation will only be submitted if the first stage (centre review) has been completed and the outcome of the first stage has been issued to the student.
- The awarding organisation will not be able to consider an appeal that is based solely on differences of opinion - if you want to improve your grade you may want to consider entering for the autumn exam series.
- If you believe there is still an error following the centre review, or if the awarding organisation has made an administrative error, or you consider that the grade awarded was an unreasonable exercise of academic judgement, you can submit a request to The Quality Team, to proceed with an appeal to the awarding organisation on your behalf.
- To proceed, you must complete Stage two – appeal to awarding organisation section of the form, including electronic signature and date. The form should be saved and returned as an email attachment to TAG@Petroc.ac.uk.
- The Quality Team will then submit the appeal on your behalf according to the requirements of the awarding organisation to which it is being submitted.
- The awarding organisation will determine the grade at appeal and the outcome will be final.
- The outcome of the appeal may result in the grade remaining the same, being lowered or raised.
- There is no further opportunity to appeal the outcome to the awarding organisation.
- The awarding organisation’s appeal outcome letter will be provided by email to the student by The Quality Team as soon as reasonably practicable after the outcome letter from the awarding organisation is received in the centre.
- Should the student still remain concerned their grade was incorrect, they may be able to apply for a procedural review.
- The appeal outcome letter will include the next appropriate steps, where applicable, to apply for a procedural review to the Exam Procedures Review Service (EPRS).
Note - Once a finding has been made you cannot withdraw your request for a centre review or appeal. If your grade has been lowered, you will not be able to revert back to the original grade you received on results day. For more information please refer to the Department for Education’s blog.
Deadlines to submit a request
16 August 2021 – deadline for a student to request a Stage 1 - centre review
23 August 2021 – deadline for a student to request a Stage 2 – appeal to awarding organisation
3 September 2021 - deadline for a student to request a Stage 1 - centre review
17 September 2021– deadline for a student to request a Stage 2 – appeal to awarding organisation
Teacher Assessed Grade Policy 2021
*A priority appeal is only for students applying to higher education who did not attain their firm choice (i.e. the offer they accepted as their first choice) and wish to appeal an A level or other Level 3 qualification result. You should inform your intended higher education provider that you have requested a centre review or appeal. You will need to provide in the request form(s) your UCAS personal ID code which is included in all correspondence from UCAS. This is needed to confirm that a student’s place is dependent on the outcome of the appeal. Priority appeals that aren’t submitted to the awarding organisation by 23 August 2021 will still be treated as a priority but they may not be completed in time for those with a higher education place dependent on the outcome of the appeal.