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Accessibility statement for www.petroc.ac.uk

This accessibility statement applies to www.petroc.ac.uk.

This website is run by Petroc College of Higher and Further Education. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is

We know some parts of this website are not fully accessible: 

  • you cannot modify the line height or spacing of text
  • some older PDF documents may not be fully accessible to screen reader software
  • some videos may not have captions
  • some of our online forms are difficult to navigate using just a keyboard

 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email guidancecentre@petroc.ac.uk
  • call 01271 852422

We’ll consider your request and get back to you in 7days.

If you cannot view the map on our ‘contact us’ page, call or email us at www.petroc.ac.uk/contact-us for directions.

 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact marketing@petroc.ac.uk

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.

We have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us at www.petroc.ac.uk/contact-us.

 

Technical information about this website’s accessibility

Petroc College of Further and Higher Education is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

As at 1 September 2021:

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances’ listed below.

 

Non-accessible content

The content listed below is non-accessible for the following reasons: Mark: Please cross out those that you know are not relevant

Non-compliance with the accessibility regulations:

  • Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images by October 2021. When we publish new content we’ll make sure our use of images meets accessibility standards.

Disproportionate burden:

  • It’s not possible for users to change text size without some of the content overlapping.

Interactive tools and transactions:

  • Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.
  • Our forms are built and hosted through third party software and ‘skinned’ to look like our website.

 

Content that’s not within the scope of the accessibility regulations

PDFs and other documents:

  • Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents
  • The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 
  • Any new PDFs or Word documents we publish will meet accessibility standards.

Live video:

Preparation of this accessibility statement

This statement was prepared on 1 September 2021. It was last reviewed on 1 September 2021.

This website was last tested on 1 September 2021. The test was carried out by Itineris and Petroc.